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Wednesday
Dec292010

American Airlines Continues to See Increase in Ticket Sales Despite Dispute with Orbitz and Expedia

Photo Courtesy - PRNewsFoto | JetBlue Airways(FORT WORTH, Texas) -- American Airlines thanked its customers Wednesday for their continued loyalty in the midst of a commercial dispute with two online travel companies, Expedia and Orbitz. 

Notwithstanding the dispute's prevention of American Airlines fares from being promoted on both travel sites, the airline reported seeing a year-over-year increase in its overall ticket sales since Dec. 21, when its schedules and airfares were removed from Orbitz.com.  The increase continued after Dec. 23, when Expedia.com began listing American lower in the search display than other airlines.

American Airlines noted that more customers have now shifted to other channels such as Priceline.com and Kayak.com, and it has also seen increased volume on its own site, AA.com.

"Our results to date show that customer choice is alive and well and that our customers continue to have thousands of options to purchase American's competitive fares and convenient schedules," said Derek DeCross, vice president and general sales manager at American Airlines.

DeCross also highlighted the company's interest in working with a variety of different distribution channels from conventional travel agencies to online and global distribution outlets.

Copyright 2010 ABC News Radio

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