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Thursday
Nov032011

Apple: Yes, We Have a Battery Problem

Tony Avelar/Bloomberg via Getty Images(CUPERTINO, Calif.) -- Apple concedes there is a battery problem with the new iPhone 4S.

"A small number of customers have reported lower-than-expected battery life on iOS 5 devices," Apple spokeswoman Natalie Harrison said in a statement. "We have found a few bugs that are affecting battery life, and we will release a software update to address those in a few weeks."

Apple didn't say what the bugs were or go into other specifics. The problem may not be exclusive to the new iPhone; instead, it may be in the operating system, iOS 5, which the phone shares with other Apple devices.

People who crowded around to buy the phone since last month's release have been reporting that the battery runs down remarkably quickly, sometimes in mid-conversation.

Technology analyst Rob Enderle said any new product is likely to have bugs.

"The 4S is a new phone under the skin," he said in an email, "and virtually every time you make a major change in a device like this the biggest initial risk is that battery life will crater."

In the meantime, various bloggers suggest turning off Location Services apps you don't need.

Copyright 2011 ABC News Radio

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