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Thursday
Jul282011

Consumers Still Complaining About Car Dealers, Credit Companies

Jupiterimages/Thinkstock(WASHINGTON) -- Besides the weak economy, Americans are still encountering everyday problems with companies offering goods and services.

Consumer complaints are as pervasive as they ever were, although not quite as bad in 2010 as they were the year before.  The reasons for the drop-off may have more to do with a reduction in staffing at local consumer agencies rather than companies becoming more efficient.

According to the annual survey from the Consumer Federation of America and other agencies, the top complaints were made against car dealers and credit companies, while debt grievances were also widespread.

Here's the list of the top 10 consumer complaints for 2010:

1. Auto
2. Credit and debt
3. (tie) Home improvement/construction and retail sales
5. Utilities
6. Services
7. Internet sales
8. Household goods
9. Landlord/tenant disputes
10. Fraud

Copyright 2011 ABC News Radio

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