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Monday
Oct172011

Wireless Providers to Alert Customers of Plan Overages

Jupiterimages/Thinkstock(NEW YORK) -- The Federal Communications Commission and the cellphone industry are announcing a deal Monday that could put an end to the shock over monthly mobile bills. Subscribers will get warnings when they're about to go over monthly limits, USA Today reports.

Millions of cellphone subscribers have suffered sticker shock over extra charges when they go over pre-paid limits with their monthly plans: mobile customers can get hit with charges of over $100 for heavy data, voice or texting use.

USA Today says consumer complaints led government regulators to consider alerts requiring wireless companies to tell consumers when they're about to face extra charges.

The alerts should be in place within 18 months.

Copyright 2011 ABC News Radio







ABC News Radio