Entries in Blackberry (13)


Can RIM Come Back with BlackBerry 10?

Denis Doyle/Bloomberg via Getty Images(NEW YORK) -- Is a comeback possible for Research in Motion (RIM) and its iconic BlackBerry?

The early buzz among investors is positive.  RIM's share price has nearly tripled since hitting a low point in September. 

The Canadian-based company will show off its new BlackBerry 10 Wednesday in New York.  An expensive marketing campaign will follow.

Once the dominant smartphone, BlackBerry sales collapsed as consumers opted for Android and iPhones.  According to the research firm Strategy Analytics, Android and iPhone devices now account for 92 percent of all global smartphone shipments.

The corporate market for BlackBerry devices has collapsed.

"RIM used to depend on lucrative deals with corporations and government agencies for the bulk of its business," says the Wall Street Journal

But that percentage has shrunk to as low as 20 percent.

Copyright 2013 ABC News Radio


Facebook’s Email Change Results in Changed Address Books, Fix on Way

Peter Foley/Bloomberg via Getty Images(NEW YORK) -- Last week Facebook launched a new setting that changed all users’ default email addresses to [name], so that messages would be forwarded to Facebook profile inboxes rather than their regular email addresses. The change aggravated many users, but now, to make matters worse, that change has affected the contacts and address book settings on some smartphones.

The switch has caused the email addresses of many to change on some users’ phones. What that means is that some who have Facebook contact-sync enabled on Android, BlackBerry and iOS 6 devices have been emailing their contacts at their address rather than their usual email addresses. That in turn has caused important messages to be missed by recipients, since messages are going into other email folders.

After hearing numerous complaints, Facebook has attributed the problem to a bug in some of its apps and has issued a fix for it.

“For people on certain devices, a bug meant that the device was pulling the last email address added to the account rather than the primary email address, resulting in addresses being pulled,” a Facebook spokesperson told ABC News. “We are in the process of fixing this issue and it will be resolved soon. After that, those specific devices should pull the correct addresses.”

That fix, however, still won’t change the fact that the visible email address now defaults to your address. You can still change that option in your profile settings by following the steps below.

1. Go to your profile page.

2. On your Timeline, you should see a button that says Update Info. Click that. (You can also click on the About page.)

3. On the Contact Info box, click Edit.

4. The first item will be Emails, and you should see a new email address. Move your mouse cursor over the symbol that looks like a No Smoking sign.

5. Click the down arrow and select “Hidden from Timeline.” Here is where you can choose which email address you want to have on your profile. All users need a personal email address to sign up for a Facebook account, so your original email address should still be listed here. Just change the setting next to the email address you want to use for Facebook alerts and messages to “Show on Timeline,” or the open circle symbol.

6. Click Save.

Copyright 2012 ABC News Radio


Google Design Chief Would Love to Collaborate with RIM

Joanna Stern / ABC New(SAN FRANCISCO) -- Take a look at the myriad Android phones on the market today and you’ll notice that most of them no longer have actual keypads -- only virtual keyboards on their screens. But Google’s director of Android User Experience, Matias Duarte, said he still hopes there will be Android phones with hardware keyboards.

“I am still a huge fan of hardware keyboards,” Duarte told ABC News in an interview. “Many of the products I have worked on in the past  have had them. I think there is a place for them -- it’s all about choice and different types of devices. I would love, personally, to have a portrait oriented device, like we made at Palm.”

Before joining Google, Duarte headed up software design at Palm and worked on the company’s Palm Pre device, which had a physical keyboard and touchscreen.

On the heels of RIM’s major loss and struggles to put out a new operating system and phones, Duarte said he would love to work with the BlackBerry maker. “If RIM wanted to work on Android devices, I would really welcome that. They clearly make great physical keyboards.”

Duarte is one of the leads on Google’s Android Nexus program, in which Google works closely with hardware partners to make phones or tablets to highlight the software. Google and Asus released the Nexus 7 tablet Wednesday with the new version of Android called Jelly Bean.

Just Thursday RIM announced plans to cut 5,000 employees after reporting lackluster earnings. The company does allow for Android applications to run on its own software, but has continued with its plans to develop BlackBerry 10, the next version of its BlackBerry software for its phones.

Copyright 2012 ABC News Radio


RIM Cuts 5,000 Jobs, Delays Next Version of BlackBerry

Research In Motion(NEW YORK) -- It’s not looking good for BlackBerry-maker RIM. The company has just reported its first quarter results, which saw a significant drop, and has announced that it will be delaying the next versions of its phones.

According to the official release from the company, it brought in $2.8 billion in revenue during the first quarter of the 2012 fiscal year, down 33 percent from $4.2 billion in the previous quarter.

Sales of BlackBerry handhelds were at an all time low of 7.8 million units. And even though the company cut the price of its Playbook tablet, it only sold 260,000 of them. RIM has lost significant smartphone market share to Apple and Android device makers over the last few years.

To that end, RIM announced that it will be cutting 5,000 employees, which should amount to over $1 billion in cost savings.

RIM said it continues to fight, but while it still plans to release its next version of its BlackBerry software -- BlackBerry 10 -- it also announced that it is putting off the release. BlackBerry 10 was due out this fall; the company now says it will not be out until the first quarter of 2013.

“Over the past several weeks, RIM’s software development teams have made major progress in the development of key features for the BlackBerry 10 platform; however, the integration of these features and the associated large volume of code into the platform has proven to be more time consuming than anticipated,” RIM said in a statement.

In January, RIM announced that its longtime co-CEOs, Jim Balsillie and Mike Lazaridis, were stepping down. Thorsten Heins took over as the CEO of the struggling Canadian company.

“Our first quarter results reflect the market challenges I have outlined since my appointment as CEO at the end of January,” Heins said in a statement Thursday. “I am not satisfied with these results and continue to work aggressively with all areas of the organization and the Board to implement meaningful changes to address the challenges.”

Copyright 2012 ABC News Radio


BlackBerry OS 10 Released for Developers

RIM/Blackberry(ORLANDO, Fla.) -- It hasn’t been an easy couple of months for RIM,  makers of the BlackBerry. The Waterloo, Canada-based company has lost key board members as well as significant smartphone market share to Apple and Android phone makers. But on Tuesday the smartphone maker is announcing more details on the next version of its phones, which it hopes will help it regain momentum.

BlackBerry OS 10 is the next version of its operating system, and Tuesday the company released the software to developers and app makers at its BlackBerry World 2012 conference in Orlando.

“There is tremendous interest, anticipation and momentum building toward the launch of BlackBerry 10 devices, and today we’re extremely excited to release the BlackBerry 10 developer beta tools for general use,” Christopher Smith, RIM’s vice president for handheld application platform and tools, said in a statement.

RIM is giving those developers at the conference a BlackBerry 10 phone — called the Dev Alpha developer testing device – to use to develop apps for the new software. BlackBerry 10 is said to have a drastically different interface and design. It is built on different software code than previous versions of BlackBerry software.

“We’re making incredible progress on BlackBerry 10,” RIM CEO Thorsten Heins said in his keynote at the conference.

While consumers won’t be able to buy this phone, the device gives an idea of what future BlackBerry devices might look like. Straying from the traditional BlackBerry form factor, the phone doesn’t have a hardware keyboard, but instead a big 4.2-inch, 1280×768-resolution touch screen.

Heins also announced that the first BlackBerry 10 devices will be out later this year. He didn’t provide a concrete date, but it has been rumored for an October launch.

Copyright 2012 ABC News Radio


BlackBerry Maker RIM Shifts Focus to Corporate Customers

Scott Olson/Getty Images(NEW YORK) -- Do you have a BlackBerry?  If so, you may soon have no choice but to switch to another phone.

Research in Motion (RIM), the maker of the smartphone, says it plans to focus on its corporate customers after failing to compete with Apple’s iPhone and handhelds that run Google’s Android software.

The move comes after the company reported a net loss of $125 million, or 24 cents a share, in the quarter that ended March 3.  The deficit is partly due to write downs for the declining value of its brand and its PlayBook tablet inventory.

Copyright 2012 ABC News Radio


Poll: 40% of Smart Phone Owners Have Never Paid with Device

iStockphoto/Thinkstock(NEW YORK) -- Many Americans apparently don’t feel smart or secure enough to use many of their smart phone’s capabilities. A new Harris Poll of 2,056 adults finds 40 percent of owners admitting they have never scanned their mobile device for any reason.

The survey also finds 63 percent of respondents say they are either not comfortable or not at all comfortable with using a mobile scan as an admission ticket to movies, concerts or live theater performances.

Fifty-eight percent of those polled say they are not comfortable or not sure about using a mobile scan as an airline, train or other transportation ticket.

Five percent of Americans say they have scanned their phone for admission to a movie or as an airline ticket while three percent and fewer say they have done so to pay for clothing or electronics, admission to a concert, live theater or performance or to pay for a convenience item such as coffee.  Younger adults are more comfortable than those older with scanning each item listed.  Men are more comfortable with each item than are women.

The United States marks the 150th anniversary of its paper money this month.  With that in mind, the Harris Poll asked Americans if they thought information stored on mobile phones will one day eclipse cash payments for a majority of purchases:

  • 3 percent think it will happen within the next year.
  • 13 percent think it will happen in one to less than three years.
  • 18 percent think it will happen between three and five years.
  • 21 percent say it will happen in five to less than ten years.
  • 15 percent say it will happen in ten years or more.
  • 30 percent say it will never happen.

Copyright 2012 ABC News Radio


Co-CEOs of BlackBerry Maker RIM Step Down

Denis Doyle/Bloomberg via Getty Images(TORONTO) -- Research In Motion (RIM), the maker of BlackBerry smartphones, announced on Sunday that its two co-CEOs, Mike Lazaridis and Jim Balsillie, have stepped down from their positions.

Explaining the decision, Lazaridis said in a statement, "There comes a time in the growth of every successful company when the founders recognize the need to pass the baton to new leadership. Jim and I went to the Board and told them that we thought that time was now.  With BlackBerry 7 now out, PlayBook 2.0 shipping in February and BlackBerry 10 expected to ship later this year, the company is entering a new phase, and we felt it was time for a new leader to take it through that phase and beyond."

That new leader is Thorsten Heins, the company's chief operating officer for product and sales, who was unanimously named the new president and CEO by RIM's board of directors.

Although Lazaridis and Balsillie have relinquished their leadership roles, the two will continue to remain a part of RIM. Lazaridis is now the vice chair of RIM’s board and chair of the board’s new innovation committee, and Balsillie remains a member of the company's board.

The moves come as RIM has been struggling to keep sales up amid stiff competition from Apple's iPhone and other devices that run Google's Android software.

Copyright 2012 ABC News Radio


BlackBerry Phones to Get New Operating System  

Scott Olson/Getty Images(NEW YORK) -- BlackBerry phones are getting an upgrade.

Bloomberg News reports that Research In Motion (RIM) will launch a new Blackberry operating system that will help it recover from the declining sales it’s suffered from rival competitor Apple.

Under the recent acquisition of hedge-fund manager Leon Cooperman, RIM is hoping to recover the 68 percent of sales it’s lost this year.

“People think it’s a melting ice cube,” Cooperman said. “We think the new operating system is going to surprise people” and that RIM is going to meet its projections.

According to Cooperman, the company—which has ample stake in the smartphone market upon the launch of its first phone to feature email 10 years ago—would be worth more if it merges with another company.

Copyright 2011 ABC News Radio


BlackBerry Outage Prompts Class Actions

Photo Illustration by Scott Olson/Getty Images(WASHINGTON) -- The fallout continues from the BlackBerry blackout earlier this month.

Class actions have been filed in California and Quebec, seeking refunds for the lack of service during outages that affected more than half of BlackBerry's 70 million users worldwide.

Additionally, gadget buyer Gazelle reports record numbers of BlackBerry customers trading in their devices for the new iPhone 4S.

Copyright 2011 ABC News Radio

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