SEARCH

Entries in computer glitch (1)

Saturday
Jun182011

United Airlines Resumes Service Following Computer Glitch

United Continental Airlines(CHICAGO) -- Officials from United Airlines said things were back up and running Saturday, after the airline experienced a computer glitch on Friday night that resulted in flights being grounded around the country.

“Our systems are up. We are in the process of resuming ops for UA. We again apologize for the disruption caused to our customers,” the airline tweeted early Saturday morning.

Passengers travelling with United Airlines on Friday night arrived at airports to find that their flights were either cancelled or delayed, as officials say the airline experienced a network connectivity issue around 7:15 p.m. CT.

In a press release issued Saturday morning, United Airlines said the problem was resolved around midnight, but officials still urged passengers to check their flight’s status online and arrive early at the airport.

“We encourage customers to print their boarding pass prior to arrival at the airport and give themselves extra time,” said Alexandria Marren, United Airlines senior vice president System Operations Control.

The airline says it has issued a waiver for travel plans impacted by the outage on Friday and Saturday, and that more information about the waiver could be found on the company’s website.

Copyright 2011 ABC News Radio







ABC News Radio