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Entries in Computer System Outage (1)

Sunday
Mar272011

Alaska Airlines and Horizon Air Solve Computer Problem

Alaska Airlines(SEATTLE) -- Alaska Airlines and Horizon Air on Sunday said that operations at both airlines close to being back to normal following a computer system outage on Saturday.

According to a joint press release issued by the airlines, the computer system issue has been resolved and the majority of flights for both Alaska Airlines and Horizon Air were reportedly operating on time on Sunday, although some flights were delayed due to crew scheduling issues. The airlines advised that their customers should check with them before heading to the airport.

On Saturday Alaska and Horizon were forced to cancel 150 flights due to the computer system problem, with over 12,000 passengers being affected.

"On behalf of the 13,000 Alaska Airlines and Horizon Air employees, I offer my profound apology to customers inconvenienced by this disruption," Alaska Airlines President Brad Tilden said in a statement.

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