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Entries in CVS (3)

Wednesday
Aug142013

CVS to Check IDs for Purchase of Nail Polish Remover

Aaron M. Sprecher/Bloomberg via Getty Images(NEW YORK) -- CVS plans to start checking identification for the sale of nail polish remover.

Similar to Sudafed and other cough medicines, nail polish remover is an ingredient often used to make methamphetamine.

The policy was first implemented in Rhode Island, but will soon go into effect in all 7,500 CVS locations.

CVS/Pharmacy released a statement indicating that the new policy is "based on various regulations requiring retailers to record sales of acetone."

Copyright 2013 ABC News Radio

Thursday
Apr182013

NJ Woman Sues CVS for $1M for Racist Receipt

Photo Courtesy Susan Chana Lask(EGG HARBOR, N.J.) -- A New Jersey woman of Korean decent is suing CVS for $1 million after claiming that a store employee used a racial Asian slur on her receipt.

Hyun Lee, 37, of Egg Harbor, N.J., was picking up photos from a CVS, also in Egg Harbor, N.J., when she noticed that the cashier had identified her as “Ching Chong Lee” on her receipt.

According to her attorney, Lee contacted CVS customer relations, but was apparently told by CVS in an email response that the employee would be “counseled and trained.”

“He should have been terminated immediately,” Lee said through her attorney, Susan Chana Lask, to ABC News. “She never got an apology.  She never got anything further after she complained.”

Unhappy with CVS’ response, Lee filed a federal discrimination lawsuit against CVS Caremark Corp., CVS Pharmacy, Inc., CVS, New Jersey CVS Pharmacy LLC and the unnamed cashier on April 16 in federal court in Camden, N.J.

“It appears that the employee is still there,” Lask said. “She will not return to that CVS until that employee is removed.” 

Lask said they do not know the race of the cashier.

Lee is seeking $1 million due to “injury, mental anguish, severe emotional distress, harm, and damages” that she allegedly continues to suffer from the alleged receipt, according to the lawsuit.

CVS/pharmacy is committed to treating all of our customers with dignity and respect,” Michael DeAngelis, spokesperson for CVS, told ABC News. ”We have a firm non-discrimination policy. While the allegations in the complaint are not in keeping with our values or our policies, we cannot comment on a matter involving pending litigation.”

Lee and her attorney believe that CVS’ statement is insufficient.  “If they’re committed to treating all of their customers with dignity and respect, we feel they should have a zero tolerance level for this discrimination,” Lask said.

Other companies have also had to apologize for their employees using racial or ethnic slurs on receipts.

Papa John’s fired an employee last January after a customer received a receipt, which called her “lady chinky eyes.”  The restaurant chain later apologized to the customer.

In Irvine, Calif., a Chick-Fil-A cashier was fired in 2011 after reportedly using “Ching” and “Chong” to identify two Asian-American customers, according to ABC affiliate KABC.

A court date for Lee’s lawsuit against CVS has not yet been determined.

Copyright 2013 ABC News Radio

Thursday
Oct142010

CVS Admits Illegally Selling Pseudoephedrine To Criminals 

Photo Courtesy - Getty Images(LOS ANGELES) -- In an agreement finalized late Wednesday, CVS Pharmacy, Inc., the biggest operator of retail pharmacies in the United States, admitted  it unlawfully sold pseudoephedrine to criminals who made methamphetamine. As part of the agreement with federal prosecutors, CVS agreed to pay $75 million in civil penalties and to forfeit the $2.6 million in profits the company earned as a result of the illegal conduct.

CVS Pharmacy, a subsidiary of CVS Caremark Corporation, failed to ensure compliance with laws limiting sales of pseudoephedrine, which allowed criminals to obtain a key ingredient used in the manufacture of methamphetamine from CVS stores located primarily in Los Angeles County; Orange County, California; and Clark County, Nevada. Between September 2007 and November 2008, CVS supplied large amounts of pseudoephedrine to methamphetamine traffickers in Southern California, and the company’s illegal sales led directly to an increase in methamphetamine production in California. CVS eventually changed its sales practices to prevent these illegal sales, but it did so only after it became aware of the government’s investigation.

The $75 million portion of the settlement represents the largest civil penalty ever paid under the Controlled Substances Act.

“This case shows what happens when companies fail to follow their ethical and legal responsibilities,” said United States Attorney André Birotte Jr. “CVS knew it had a duty to prevent methamphetamine trafficking, but it failed to take steps to control the sale of a regulated drug used by methamphetamine cooks as an essential ingredient for their poisonous stew.”

Copyright 2010 ABC News Radio







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