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Entries in EMail (11)

Thursday
Nov152012

Twitter Adds Email Sharing; Facebook Adds Share Button to Apps

Twitter(NEW YORK) -- It’s all about sharing -- at least if you’re a heavy Twitter or Facebook user it is. On Thursday, the two social media companies rolled out some new features that will make sharing your favorite posts with others a bit easier.

Sometimes you just want to share a tweet -- and not through Twitter. The microblogging service is making it easier to share your favorite tweets via email starting very soon by adding an email feature to its website interface that will make it easier to share a tweet via that older form of electronic communication.

“You can email a Tweet to anyone, whether they use Twitter or not, right from your Twitter stream or from the details view of any Tweet,” Twitter’s Stefan Filip said in a blog post Thursday evening. The new feature, which will be rolling out over the next few weeks, will be listed under the “More” icon next to the reply, retweet, and favorite buttons on the site. Twitter also announced that it’s improving search — you will now see more photos and video when you search — and its Android and iPhone apps will have a feature that lets you see more of a tweet on the screen.

But Facebook isn’t sitting still either. Facebook Thursday added the Share button from its Web interface to its iPhone and Android apps and its mobile website. You will be able to share others’ updates with your own friends and also add a comment. The update also lets you put emotions and emoji in messages. The updates for the apps are available right now.

Copyright 2012 ABC News Radio

Thursday
Oct182012

You've Got Alto: AOL Introduces New Spin on Email

Aol(NEW YORK) -- For most people on the Internet, it has been ages since they've heard the chime "You've got mail!" or associated AOL with modern-day email.  While it was reported last year that a large percentage of AOL's profits still come from people who use AOL.com's webmail service, many have moved to newer webmail options like Gmail, Yahoo or Apple's iCloud.

But now, AOL is hoping those who haven't used AOL email in a decade will start again on Thursday.  The company has unveiled its newest mail service: Alto.

"AOL has been in the business a long time and has a lot of insights to do something more than what the other services are doing now," David Temkin, Senior Vice President of Mail for AOL, told ABC News in an interview.

Alto isn't a new site to get a new email address; it's a site, Temkin says, that will help solve the "issues we all have with email now."

With Alto, which will be located at altomail.com, you can log in to your current Gmail, Yahoo, iCloud or AOL email address and it will function like a webmail app, just like the one on your smartphone.  Once you log in to your existing account, your email from it is ingested by Alto.  There's not even an option to sign up for an @alto.com address.

But why use Alto over Gmail.com or Yahoo.com?  AOL is hoping you'll switch over for a slew of new features it has built to better organize your inbox.  

The Alto interface is clean and shows two panes.  On the left is your inbox and on the right are what AOL calls stacks.  In those stacks, you can group emails according to their content.  There's even an automatic stack for your "attachments," so you can view all your photos or documents in one area without having to dig through your inbox.

The stacks feature is similar to what Microsoft introduced a few months ago with Outlook.com; both services offer to organize your inbox automatically so you don't have to do the constant deleting and sifting that takes so much time for email users.

But the company says there will be more than stacks to set Alto apart.  AOL has improved the speed of its inbox search; it almost instantaneously brings up messages with the word or a contact you might be looking for.  Additionally, it has integrated social features, so when you look up a contact you can see their Twitter and Facebook information.

But for all the really attractive and useful features, there are some key ones missing in Alto.  There are no threaded messages -- a feature that groups your messages by conversation in your inbox.  (You can see a threaded view of a particular email chain once you open the email, but it doesn't gather them together in the inbox.)  That's one of the features that makes using Gmail.com and the others so appealing for many.

There's also no Gmail chat function integrated, at least not in the "limited preview" beta period.  AOL says those features are coming and that the team wanted to focus on the "core email experience" for now.

Of course, like the other webmail services, AOL plans to make some money off of the service.  While there will be a base free offering, AOL says it is exploring a paid service option for aggregation of more than two accounts and other premium services.  It says there won't be typical display advertising as there is in Gmail, but it might place advertisements at some point around your retail stack.

Copyright 2012 ABC News Radio

Tuesday
Jul312012

Microsoft Outlook: New Webmail Service Takes Aim at Gmail

A screenshot of Microsoft's Outlook email service, launched on July 31, 2012. (Microsoft)(NEW YORK) -- Microsoft has spent the summer showing off some major changes. An all-new Windows 8 ... its first computing devices, the Microsoft Surface tablet ... as well as Xbox Smartglass, Office 2013, and the new Windows Phone 8.

And the engineers in Redmond aren't done yet. Today Microsoft is announcing its new take on webmail with Outlook.com. And it too is a break with the past.

No, Outlook isn't just a new version of the email program that runs on your computer (though that program is still around and still called Outlook). The new Outlook is an entirely new webmail service, complete with @outlook.com domains. It doesn't replace Microsoft's Hotmail or Windows Live email service, but it is very easy to move your @hotmail.com or @live.com email address over to the new service.

Microsoft didn't just want to redesign Hotmail, said Chris Jones, the head of Microsoft's Windows Live group. Instead it wanted to design a completely new email system.

If you've used Windows 8 or Windows Phone, the Outlook.com look and feel will be familiar. It's based on Microsoft's clean Metro design: lots of white space, clean lines, and well-organized menus. Outlook is designed around the inbox; advertising has been pushed off to the right and the lack of clutter makes it easy to focus on your new messages. Microsoft says that in its basic Inbox view (without the right or bottom message pane enabled) it shows more messages in your inbox than competing services, like Google's Gmail.

But an eye-pleasing design isn't the only thing Microsoft hopes will lure people away from other services, like Gmail and Yahoo. The company says Outlook is a more social form of email. While Gmail might only loop in with your Google Talk or Google Plus account, Outlook can bring in your Facebook and Twitter streams. Skype will also be integrated in the final version.

Microsoft is releasing a preview version of Outlook.com today. And even better it is providing unlimited storage for all -- no need to worry about attachment sizes, etc. All users will be able to sign up for a brand new @outlook email handle or bring in their other email accounts, including Gmail, Yahoo, Hotmail, etc. and use Outlook as an all-in-one email service. (You can receive messages from those services in Outlook and send messages from that address.) Microsoft seems to be aware that many are tied to their email addresses and is making it easy to switch between accounts.

"Similar to how you can keep your phone number -- but change to a better service -- we want to make it easy for people to enjoy all of the benefits of Outlook.com without having to change their email address if they don't want to," Jones said.

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Copyright 2012 ABC News Radio

Tuesday
Jul032012

Facebook’s Email Change Results in Changed Address Books, Fix on Way

Peter Foley/Bloomberg via Getty Images(NEW YORK) -- Last week Facebook launched a new setting that changed all users’ default email addresses to [name]@facebook.com, so that messages would be forwarded to Facebook profile inboxes rather than their regular email addresses. The change aggravated many users, but now, to make matters worse, that change has affected the contacts and address book settings on some smartphones.

The switch has caused the email addresses of many to change on some users’ phones. What that means is that some who have Facebook contact-sync enabled on Android, BlackBerry and iOS 6 devices have been emailing their contacts at their Facebook.com address rather than their usual email addresses. That in turn has caused important messages to be missed by recipients, since messages are going into other email folders.

After hearing numerous complaints, Facebook has attributed the problem to a bug in some of its apps and has issued a fix for it.

“For people on certain devices, a bug meant that the device was pulling the last email address added to the account rather than the primary email address, resulting in @facebook.com addresses being pulled,” a Facebook spokesperson told ABC News. “We are in the process of fixing this issue and it will be resolved soon. After that, those specific devices should pull the correct addresses.”

That fix, however, still won’t change the fact that the visible email address now defaults to your @facebook.com address. You can still change that option in your profile settings by following the steps below.

1. Go to your profile page.

2. On your Timeline, you should see a button that says Update Info. Click that. (You can also click on the About page.)

3. On the Contact Info box, click Edit.

4. The first item will be Emails, and you should see a new @facebook.com email address. Move your mouse cursor over the symbol that looks like a No Smoking sign.

5. Click the down arrow and select “Hidden from Timeline.” Here is where you can choose which email address you want to have on your profile. All users need a personal email address to sign up for a Facebook account, so your original email address should still be listed here. Just change the setting next to the email address you want to use for Facebook alerts and messages to “Show on Timeline,” or the open circle symbol.

6. Click Save.

Copyright 2012 ABC News Radio

Monday
Jul022012

Lawsuit: Gmail, Yahoo Email Invade Privacy, Even Non-Users'

iStockphoto/Thinkstock(NEW YORK) -- By now most of us have accepted a fact of the digital age: If, say, we write the word "eyeglasses" in the body of an email, advertisements for LensCrafters and Armani specs will most likely pop up on our computer screens soon.  We may not like it, but we understand that we trade privacy for the convenience of modern technology.

But some California residents have decided to take a stand against it, and have filed two class action lawsuits against Google and Yahoo in Marin County Superior Court.  The suits, filed on June 12 and June 28, claim that the web giants illegally intercept emails sent from individual non-Gmail and non-Yahoo subscribers to individual Gmail and Yahoo subscribers, without their knowledge, consent or permission.  What's more, they say the interception takes place before the email reaches its intended target.

"We began the investigation quite some time ago when a client came to us," said F. Jerome Tapley, a lawyer in Birmingham, Ala., who represents the plaintiffs.  "They noticed that the ads within their email browser were strangely correlating to the incoming email they were getting from their friends.  It creeps people out."

In the suit, Stuart Diamond, of Marin County; David Sutton, also of Marin County; and Roland Williams of Sonoma County -- none of whom have personal Google or Yahoo email accounts, but have sent emails to people who do -- allege that Google and Yahoo are violating the California Invasion of Privacy Act (CIPA), which prohibits anyone from wiretapping or eavesdropping on emails without the consent, knowledge and permission of all parties.

"The invasion of privacy by wiretapping or, in the alternative, eavesdropping, caused by Google and Yahoo's! continual and pervasive use of such devices seriously threatens the exercise of personal liberties," the lawyers write.

The suit, which is for unspecified financial damages, was filed on behalf of all residents of California who are not Google or Yahoo email subscribers but have sent emails to people who are. 

Yahoo did not respond to requests for comment, but in an email statement, a Google spokesperson said, "We're not going to comment on the ongoing litigation.  But to be clear, ad targeting in Gmail is fully automated, and no humans read users' emails or Google account information in order to show advertisements."

Copyright 2012 ABC News Radio

Monday
Jun182012

Woman Ordered to Pay $10K for Disparaging Boss

Hemera/Thinkstock(SYDNEY) -- An appeals court has ordered an Australian woman to fork over $10,000 after she sent a disparaging email calling her then-supervisor “dishonest” and other colorful things.

Tracy Adams was ordered to pay the five-figure sum in damages to her former boss, Alan Bristow, after sending an email attacking him for “lying, laziness and theft” and calling his character into question by labeling him “untrustworthy and cunning by nature,” according to News.com.au.

In the email obtained by the site, Adams wrote, ”I have been absolutely guttered (sic) by your most recent attempts to bully me into leaving, and have decided to do so of my own accord.”

She continued in the email sent to Human Resources and other employees, “I can’t understand why Total Fasteners would choose to loose (sic) a competent and reliable employee, to keep a so-called manager of questionable and dishonest character.”

According to the website, the two worked together in the New South Wales Hunter region offices.  After the email was sent around, Bristow said he felt nauseated and depressed, according to News.com.au.

While a judge believed the email was defamatory, the first lawsuit was thrown out of court.  The two would battle it out in court for years as Bristow sought to prove that his reputation was damaged by the email.  In May, the Court of Appeal New South Wales found the email was “clearly defamatory of the appellant” and ordered Adams to pay.

Copyright 2012 ABC News Radio

Tuesday
Aug162011

Unclaimed Money? Five Signs You're Being Scammed

Ian Waldie/Getty Images(CHARLESTON, W.Va.) -- A new scam has surfaced that uses the promise of finding unclaimed money to lure would-be victims.

The scam arrives in email form, with a message telling people they have "millions of dollars" in unclaimed property waiting, according to West Virginia state treasurer John Perdue. The fraudulent message purports to come from Jeff Smith of the National Association of Unclaimed Property Administrators, but it's a fraud. NAUPA is a real organization of unclaimed property chiefs from around the country, but it does not have control over any actual money -- much less the authority to dole it out to people.

"My office has worked diligently over the years to return unclaimed funds to rightful owners. It is very disturbing to know scam artists are trying to exploit our hard work and take advantage of those people who trust the state to return their money," said Perdue.

Officials in Nevada, Maryland, Louisiana, and Ohio have also heard from citizens who received the false email. The crooks make their money by tricking people into calling an overseas toll telephone number to retrieve their supposed funds, then using various schemes to keep them on the line as long as possible.

Mary Pitman, a staunch advocate of searching for missing money on your own and author of "The Little Book of Missing Money," offers these five signs that somebody contacting you about unclaimed money is illegitimate:

  1. It comes as an email. State unclaimed property offices do not use email to contact you. They simply don't have that information. It's too hard to verify that the email is truly yours.
  2. It claims to be from the National Association of Unclaimed Property Administrators. NAUPA is an organization that unclaimed property administrators belong to. NAUPA does not do anything with reuniting people with their missing money.
  3. You get referred to someone else. State treasurers and comptrollers normally oversee unclaimed money and property. The work is never outsourced.
  4. You're asked for your bank account information. You may have to supply personal information such as your social security number to make a legitimate unclaimed money claim, but you will NEVER be asked your bank account information.
  5. There is a fee to file the claim. State governments do not charge money for searching their database of unclaimed accounts or for making a claim.


Copyright 2011 ABC News Radio

Thursday
Jun022011

Google Says Chinese Hackers Compromised Email Accounts

ABC News(SAN FRANCISCO) -- The personal email accounts of hundreds of Google users -- including senior U.S. government officials, Chinese political activists, officials in several Asian countries, military personnel and journalists -- have been compromised by Chinese hackers, the search engine giant said Wednesday.

Writing in a blog post, Google announced that the attack appeared to have originated from Jinan, China.  The company did not specify what information may have been obtained nor how long the alleged attack took place.

Google wrote that "the goal of this effort seems to have been to monitor the contents of these users' emails, with the perpetrators apparently using stolen passwords to change peoples' forwarding and delegation settings."

The company said those affected by the hack have been notified and their accounts have been secured.  Google was able to disrupt the attack and has notified government authorities.

Secretary of State Hillary Clinton said Thursday that the U.S. is “very concerned” with the issue and that the "allegations are very serious. We take them seriously. We are looking into them.”

Clinton said the FBI would be investigating the matter and declined to comment further.

Copyright 2011 ABC News Radio

Monday
Apr042011

Hackers Expose Millions of Email Addresses

Tasos Katopodis/Getty Images(DALLAS) -- If you're a customer of Walmart, Best Buy, Citigroup or one of several other major U.S. companies, you might want to put your email inbox on high alert.

Over the weekend, those retailers were the latest on a growing list of big-name businesses to warn customers that computer hackers may have accessed their email addresses and names. All of the companies work with the Dallas-based online marketing firm Epsilon, which said Friday its system had been breached, potentially exposing its corporate clients' customer information.

When reached by ABC News, a spokeswoman said she was unable to comment as the company conducts an investigation and cooperates with authorities. But in its statement, Epsilon, which sends 40 billion emails annually on behalf of more than 2,500 clients, said a subset of its' clients customer information was compromised in the data breach.

"The information that was obtained was limited to email addresses and/or customer names only," the company said. "A rigorous assessment determined that no other personal identifiable information associated with those names was at risk."

J.P. Morgan, Kroger's, Walgreens, Capital One Financial, Barclay's Bank, The College Board and TiVo are among the companies to acknowledge that their customers' data may have been accessed by hackers.

While security experts say hackers are usually interested in more sensitive data than people's names and email addresses, they still warn that affected customers should be extra careful with their email. Customers with compromised email accounts could expect a surge in annoying spam to their inbox, he said, but the hack could have more insidious effects, too.

"The biggest danger here really is that spammers could then target you with email pretending to come from these organizations," Cluley said. "You might get fooled into being phished for your log-in information or being sent malware or a dangerous Web link."

Copyright 2011 ABC News Radio

Friday
Mar112011

You Are What Your E-Mail Address Says You Are

John Foxx/Thinkstock(NEW YORK) -- If you’re an AOL user, you are mostly likely to be an overweight woman between the ages of 35 and 64 who prefers sweet snacks and lounging around the house in sweats.  At least, that's according to a recent survey of 500 thousand people by the website Hunch.com.

Hunch.com drew up the following profiles of people, based on their e-mail domains:

AOL -- Users are most likely to be overweight women ages 35-64 who have a high school diploma and are spiritual, but not religious. They tend to be politically middle of the road, in a relationship for more than ten years, and have children. AOL users live in the suburbs and haven't traveled outside their own country. Family is their first priority. AOL users mostly read magazines, have a desktop computer, listen to the radio, and watch TV on one to three DVRs in their home.  At home, they lounge around in sweats. AOL users are optimistic extroverts who prefer sweet snacks and like working on a team.

Gmail -- Users are most likely to be thin young men ages 18-34 who are college-educated and not religious. They tend to be politically liberal, single, and childless. Gmail users live in cities and have traveled to five or more countries. They're career-focused and plugged-in. They mostly read blogs, have an iPhone and laptop, and listen to music via MP3s and computers. They don't have a DVR.  At home, they lounge around in a t-shirt and jeans. Gmail users prefer salty snacks and are introverted and entrepreneurial. They are optimistic or pessimistic, depending on the situation.

Hotmail -- Users are most likely to be young women of average build ages 18-34 and younger, who have a high school diploma and are not religious. They tend to be politically middle of the road, single, and childless. Hotmail users live in the suburbs, perhaps still with their parents, and have traveled to up to five countries. They mostly read magazines and contemporary fiction, have a laptop, and listen to music via MP3s and computers but they don't have a DVR. At home, Hotmail users lounge around in a t-shirt and jeans. They're introverts who prefer sweet snacks and like working on a team. They consider themselves more pessimistic, but sometimes it depends on the situation.

Yahoo! -- Users are most likely to be overweight women ages 18-49 who have a high school diploma and are spiritual, but not religious. They tend to be politically middle of the road, in a relationship of one to five years, and have children. Yahoo! users live in the suburbs or in rural areas and haven't traveled outside their own country. Family is their first priority. They mostly read magazines, are almost equally likely to have a laptop or desktop computer, listen to the radio and CDs, and watch TV on one to two DVRs in their home. At home, Yahoo! users lounge around in pajamas. They're extroverts who prefer sweet snacks and like working on a team. Yahoo! users are optimistic or pessimistic, depending on the situation.

Copyright 2011 ABC News Radio







ABC News Radio