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Entries in Sam's Club (2)

Thursday
Jun302011

Extreme Couponer Temporarily Banned from Walmart

Justin Sullivan/Getty Images(NAMPA, Idaho) -- Extreme couponer April Cuevas says an altercation with a Walmart employee regarding coupon policies led to her temporary banishment from the company's more than 4,000 stores.

The penny-pincher claims that during a trip to a Nampa, Idaho, location a disagreement about competitor coupons -- which Walmart honors under certain conditions as part of its Ad Match policy -- led to an argument with a store manager at the Franklin Avenue Supercenter.

"I was going to Walmart like I usually do, and I only had a few coupons in my purse that I was going to use because I was only going for cheese, milk and candy bars," the mother of five told ABC News.

At the check-out counter, "I was trying to use a Target coupon and the checkout lady said, 'No, you can't use this.'" Cuevas, a daily Walmart shopper, asked to speak to a manager because "it doesn't say anywhere in the store [Walmart doesn't] accept competitor coupons."

"We are aware there was an incident that occurred at a store based on a coupon we should have accepted," Lorenzo Lopez, a spokeperson for Walmart, told ABC News. "We certainly understand her frustration. After gathering all information, we think both sides could have handled it differently. We have apologized to Ms. Cuevas and we have invited her back to the store. She has returned to the store since the incident."

During her quarrel with management, a separate incident took place at an aisle near Cuevas, and she began filming it with her iPhone.

"I saw four big men running toward me and I grabbed my iPhone and start recording because I thought they were headed towards me," said Cuevas. But the employees were headed to another aisle and she kept recording. According to a source familiar with the incident, the video obtained is from two isolated events.

Cuevas told ABC News that when a separate manager approached, he attempted to slap the iPhone out of her hand. After paying for her items and exiting the store, Cuevas says a woman began trailing her family through the parking lot.

"We unloaded the groceries into the car and I tried to tell my license plate number," says Cuevas. "She said, 'I already got it, and don't leave because you're leaving the scene of the crime.'"

While she was exiting the parking lot, says Cuevas, the employee began chasing the car on foot through the parking lot and the streets, frightening Cuevas enough to call the police to report the employee for chasing her family (her three daughters were with her). The dispatcher suggested the shopper pull into a nearby gas station and had an officer waiting once she pulled her vehicle into the station.

At the gas station, "the cop told me I was banned from Walmart for the rest of my life," says Cuevas. She said that when she asked the officer if it was every Walmart or the specific Walmart she recently visited, the officer stated the ban was for "all Walmarts nationwide and even Sam's Club."

The news was a surprise to Cuevas, who says she never had a similar incident with Walmart. The previous day, a store manager declined to a do an "ad match" but "they were very nice."

Cuevas says she has only returned to the store once and her ritual of buying 20 newspapers and clipping coupons with her older daughter has ended.

Copyright 2011 ABC News Radio

Sunday
Apr032011

Turkey Burgers Sold at Sam's Club Stores Recalled

Jennie-O Turkey Store(AUSTIN, Minn.) -- Possible salmonella contamination has spurred the recall of more than 27 tons of frozen turkey burgers sold at Sam’s Club stores nationwide.

Jennie-O Turkey Store says at least 12 people in 10 states have been sickened after consuming its “All Natural Lean White Meat Turkey Burgers,” sold as a 4-pound carton with 12 individually wrapped 1/3 pound burgers.

The boxes in question bear the UPC 042222 261081 and a use by date of Dec. 23, 2011.

The company is warning consumers not to eat the recalled burgers and to instead return them to a Sam’s Club store for a refund.

Copyright 2011 ABC News Radio







ABC News Radio