Entries in Ticketmaster (3)


AEG Tries to Get an Edge Over Ticketmaster Through Fees

Ingram Publishing/Thinkstock(NEW YORK) -- Concert and sports fans have long bridled at Ticketmaster's lock on the market with its fee-laden approach in a day and age when issuing a ticket can cost a concert attendee dearly.

Though concert attendance and earnings are up, Ticketmaster may be facing a formidable rival in the second-largest concert company, AEG.

As of Tuesday, Ticketmaster no longer has a grip on Minneapolis' major events venue, Target Center, which is the home of the NBA Timberwolves and WNBA Lynx.

AEG, a subsidiary of Anschutz Company in Denver, announced on Monday that it will be replacing Ticketmaster as the ticketing agency of the Target Center.  AEG calls itself the nation's second-largest concert promotion and touring company and part owner of the Staples Center in Los Angeles, home of the NBA's Lakers and Clippers, WNBA's Sparks and NHL's Kings.

However, while AEG is providing tickets through its AXS online system for Target Center's future concerts and gatherings starting Tuesday, Ticketmaster is still ticketing Timberwolves and Lynx games.

Bryan Perez, AEG's president of digital, ticketing and media, said the Minnesota Timberwolves' 2012-2013 season was on sale to the public prior to AXS' announcement.

"Conversations about future seasons are taking place, but nothing has been confirmed at this time," he said.

The first question frequent concert-attendees in the Minneapolis area asked after they learned Ticketmaster was given the boot for non-sporting events was, "Will fees be lower?"

Courtney Dveris, Target Center spokeswoman, said fees vary based on ticket prices.

"In some instances fees will be lower and other instances fees will likely be in line with other ticketing companies," she said.

However, unlike Ticketmaster, AXS does not charge a delivery fee to customers who print their Target Center event tickets at home, which is most often criticized by consumers.  Dveris said fans have been excited to learn that fee has been eliminated with AXS.

The Minneapolis Star-Tribune also points out that AXS fees are listed up front as a single fee.

Copyright 2012 ABC News Radio


Ticketmaster to Refund Processing Fees

Hemera/Thinkstock(NEW YORK) -- As if high ticket prices weren't enough, concertgoers and sports fans purchasing their seats through Ticketmaster are slammed at checkout with extra charges known as "processing fees."

The ticket distributor has reportedly profited from these fees, and now, ticket buyers may be in for a refund.

Business Insider reports a proposed class action settlement is ordering Ticketmaster to give customers $1.50 for each ticket purchased between Oct. 21, 1999 and Oct. 19, 2011.  Under the settlement, ticket buyers would be able to get their money back for up to a total of 17 orders placed during the 12-year window.

The settlement, which is expected to be approved on May 29, 2012, could end up costing the ticket seller millions.  But it stops short of blocking Ticketmaster from banking on the extra charges; the online ticket seller simply needs to denote it on its website.

Customers who are eligible for a refund won't be credited before April 15, 2012, according to Business Insider. The credits should roll out within 30 days after the settlement is approved.

Copyright 2011 ABC News Radio


Walmart and Ticketmaster Announce Partnership

Justin Sullivan/Getty Images(BENTONVILLE, Ark.) -- Walmart announced a deal with Ticketmaster Wednesday that will allow customers to purchase tickets for events through kiosks inside Walmart stores across the country.

Consumers will be able to buy tickets to a variety of Ticketmaster events, including concerts, sports, and theater through a partially self-serve touchscreen kiosk. All purchases will be completed by a Walmart employee.

"By integrating ticketing into Walmart stores, we are able to offer fans this very convenient way to learn about upcoming events, purchase and take home tickets without leaving their neighborhood," said Ticketmaster CEO Nathan Hubbard. "In addition, Ticketmaster will continue to work closely with our clients to create exclusive high value offers for Walmart customers."

As part of the announcement, Ticketmaster is running a promotion through August 15 offering customers discounted four-packs of tickets to concerts Ke$ha, Toby Keith, Maroon 5, and Journey.

Copyright 2011 ABC News Radio

ABC News Radio