WeWork removes more than 2,000 phone booths over formaldehyde hazard

Michael Vi/iStock(NEW YORK) -- After dealing with corporate drama for weeks that saw the withdrawing of its IPO and the ousting of its CEO, coworking startup WeWork is facing a new set of issues after up to 2,300 phone booths were flagged to have "elevated levels of formaldehyde."

“WeWork is taking a number of phone booths out of service at some of our U.S. and Canada locations due to potentially elevated levels of formaldehyde caused by the manufacturer," the company told ABC News in a statement. "The safety and well-being of our members is our top priority, and we are working to remedy this situation as quickly as possible."

Formaldehyde is commonly used in wood construction and manufacturing but exposure to elevated levels can cause eye, skin, nose and throat irritation. High levels of exposure may cause some types of cancer, according to the Environmental Protection Agency.

The company added that they performed an analysis and conducted a series of tests on a sampling of phone booths after "a member informed us of odor and eye irritation."

"Upon receiving results late last week, we began to take all potentially impacted phone booths out of service," the statement added.

WeWork said it identified approximately 1,600 phone booths in their U.S. and Canada locations that may be impacted, and "out of an abundance of caution" are also taking an additional 700 phone booths out of service while they conduct more testing.

In a letter sent to members obtained by ABC News, WeWork said that its Community Team could help members identify which phone booths were available for use and also "provide alternative quiet spaces for phone calls, including booking conference rooms and opening unoccupied offices for your use."

The latest road bump for the coworking startup comes after a rocky month of corporate drama.

After first announcing it was delaying its initial public offering, and then undergoing a change in senior leadership that included co-founder Adam Neumann stepping down as CEO, WeWork announced late last month that it was filing a request to withdraw its initial public offering filing.

Copyright © 2019, ABC Audio. All rights reserved.


Danish brewer Carlsberg could soon be selling beer in paper bottles

coldsnowstorm/iStock(COPENHAGEN, Denmark) -- Danish beer maker Carlsberg unveiled what it says is the first "paper bottle" for beer, made out of sustainably-sourced wood fibers.

Carlsberg unveiled its Green Fibre Bottle at the C40 Mayor's Summit in Copenhagen late last week as part of the company's initiative to end carbon emissions at its breweries and reduce its end-to-end carbon footprint by 2030.

Myriam Shingleton, the vice president of group development at Carlsberg Group, said in a statement that she and others are "pleased with the progress we’ve made on the Green Fibre Bottle so far."

"While we are not completely there yet, the two prototypes are an important step towards realizing our ultimate ambition of bringing this breakthrough to market," Shingleton added. "Innovation takes time and we will continue to collaborate with leading experts in order to overcome remaining technical challenges, just as we did with our plastic-reducing Snap Pack.”

Carlsberg is joining the Coca-Cola Company, The Absolut Company and L’Oréal in a a so-called paper bottle community. These companies are also working to develop bottles made out of paper fibers.

"Partnerships such as these, ones that are united by a desire to create sustainable innovations, are the best way to bring about real change,” Shingleton said.

Carlsberg unveiled two prototypes which both have a thin polymer plastic-based barrier. One has a recycled PET (polyethylene terephthalate) film barrier and the other one has a "bio-based" PEF (polyethylenefuranoate) polymer film barrier. The company said the barriers are still being tested but the goal is to create a 100 percent bio-based bottle without the polymers.

Both paper bottles, however, are also fully recyclable, the company said in a statement.   

While still in the prototype phase, the company did not yet say when the paper beer bottles would be hitting shelves.   

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Taco Bell recalls over two million pounds of seasoned beef

RiverNorthPhotography/iStock(NEW YORK) -- Taco Bell has stopped serving seasoned beef at dozens of restaurant locations across the United States over concerns the meat product may be contaminated with metal shavings.

The fast-food chain announced Tuesday that it had voluntarily recalled 2.3 million pounds of seasoned beef from restaurants and distribution centers in 21 U.S. states after a customer reported finding a metal shaving in a menu item last Friday.

By Monday, 100% of the product had been removed and discarded from the affected locations, Taco Bell said.

“Nothing is more important than our customers’ safety, and nothing means more to us than their trust,” Julie Masino, president of North America for Taco Bell Corp., said in a statement Tuesday. “As soon as we received the first consumer complaint, we immediately acted to remove the product from the affected restaurants and proactively worked with the supplier to inform the USDA of our steps to protect our guests.”

The product in question was produced at one plant location on only one of two lines used to make the seasoned beef that Taco Bell uses in its tacos and burritos. The product was sent to distribution centers in Michigan, New Jersey, New York, Ohio and Virginia, according to Taco Bell.

The U.S. Department of Agriculture (USDA) announced Monday that Kenosha Beef International, which is based in Columbus, Ohio, is recalling "an undetermined amount of seasoned beef products that may be contaminated with extraneous materials, specifically metal shavings." The problem was discovered when the firm notified the USDA's Food Safety and Inspection Service that it received three customer complaints.
"There have been no confirmed reports of adverse reactions due to consumption of these products," the USDA said in a press release Monday. "Anyone concerned about an injury or illness should contact a healthcare provider."

The affected items are cases containing eight 5-lbs. bags of "TACO BELL SEASONED BEEF taco and Burrito Filling," which were produced between Sept. 20 and Oct. 4. The product was shipped to five distribution centers and restaurant locations nationwide. The recalled cases bear establishment number EST. 10130, according to the USDA.

The USDA also noted that its Food Safety and Inspection Service is "concerned that some product may be in restaurant refrigerators."

"Restaurants who have purchased these products are urged not to serve them," the USDA said. "These products should be thrown away or returned to the place of purchase."

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'Broken rung' in corporate ladder stops women from getting to the top: Report 

gradyreese/iStock(NEW YORK) -- A sweeping new study that looked at 329 companies employing 13 million people found that women in the workplace have come a long way in recent years -- but it's not a "glass ceiling" that is keeping women from the top, but a "broken rung" on the corporate ladder.

The annual Women in the Workplace study released Tuesday from and the consulting firm McKinsey & Company, is the largest analysis of the state of women in corporate America and a deep dive into their experiences in the workforce as the fight for gender parity continues.

While the companies they looked at have made great strides to promote women to executive level positions in recent years, the study found that the biggest obstacle most women face with being promoted is that first step up from entry-level roles to manager -- what they dub the "broken rung."

This first "broken rung" is the biggest systemic barrier to gender parity, according to the report.

For every 100 men promoted and hired to management, only 72 women are, the study found. As a result, men end up holding 62% of manager positions, with women just holding 38%.

The numbers are worse for women of color: For every 100 entry-level male employees promoted to manager, only 58 black women are and only 68 Latina women are promoted.

"For me, the biggest takeaway is that we’ve long thought that the glass ceiling was the problem, that there is this invisible barrier on top of the pipeline that prevents people from rising to leadership,"’s co-founder and CEO, Rachel Thomas, told ABC News. "It's really at that first step up into management, that broken rung."

This means "there's fewer women to promote at every subsequent level," she added. "And as a result women can never effectively catch up."

"Until we fix that broken rung, some women may make some cracks in it, but we’re not going to have enough women coming up behind them to really break that glass ceiling," Thomas said.

Alexis Krivkovich, a senior partner at McKinsey and the co-founder of the annual report said their findings are especially important because "so much attention has really gone to the glass ceiling, but the largest number of women affected are women at the beginning of their careers."

"One thing that's interesting is how many companies don't realize that it's an issue," Krivkovich added. "You can't solve the problem until you first recognize that it is one."

"If you don't realize that the imbalance is there it's really hard to put the attention you need to fix it," she said.

Another issue women face on a day-to-day basis in the workplace that men often don't are "micro-aggressions," Krivkovich said.

"These are things like having to credential yourself, being mistaken for someone more junior, being asked to take the notes, being challenged or talked over in conversation," Krivkovich said.

"Women face real headwinds in their advancement," Krivkovich said. "While women demonstrate similar levels of ambition, they have very different day-to-day experiences."

The good news is that the gaze from the C-suite is becoming more female. Since 2015, the representation of women in senior leadership has increased from 17% to 21%, the study found. Meanwhile, 44% of companies have three or more women in their executive level management -- up from 29% in 2015.

Still, only one in five "C-suite executives" is a woman, according to the report. And only 1 in 25 "C-suite executives" is a woman of color.

What working women can do about this

Thomas and Krivkovich urged women not to lose hope, as the data this year holistically has been more encouraging than before.

At the individual level, Krivkovich said there are two things she always tells women to do as they climb the corporate ladder: Find sponsors in the workplace and stand up for other women.

"The first one is to really seek out sponsors and to think broadly about who sponsors, and who really could be a powerful sponsor for you," Krivkovich said. "They don't need to be the people you have the most in common with, they don't need to be the people you share the most interactions with, they need to be the people who can most help you advance and get ahead."

"The second one is it can be hard to be your own champion, it can be much easier to be a champion for someone else, so if you are in those meeting where you see those micro-aggressions, where you see someone talked over," Krivkovich said. "Call it out, because being someone else's advocate helps brings awareness to everybody."

Thomas said to keep asking for those promotions.

"In terms of practical thing that women can do its kind of going outside the bounds of the study itself, it's continue to ask, we know that women ask for promotions even if the don't get it in the moment, we know that they are more likely to get it in the future," Thomas said.

"We know that any women, when they ask for specific amount of money, the outcomes are better, so ask for it and be specific," she added.

As for what companies can do?

"One of the biggest things for me is that companies need to treat gender diversity and diversity more broadly as a business priority," Thomas said.

This means set goals or targets, share your metrics, hold senior leaders accountable and reward diversity in the workplace.

Copyright © 2019, ABC Audio. All rights reserved.


Lay's is releasing a grilled cheese and tomato soup flavor

Lays(NEW YORK) -- Comfort foodies rejoice! One of America’s favorite homemade meals is headed to a chip bag near you.

Lay's is releasing a brand new flavor just in time for fall: grilled cheese and tomato soup.

The new fall-filled flavor hits shelves on Oct. 21 for a limited time run.

According to Lay's, the new combo delivers a dynamic fusion of "tomato taste and buttery cheese with underlying creamy and toasted notes...all in one bite."

Also launching on Oct. 21, Lay's "Gotta Have Lay’s" campaign.

For over a month, Lay's will be awarding five winners a day with a chance to win free Lay's for an entire year.

Fans enter by uploading a photo with the new packaging design.

Two hundred lucky winners will end up snagging 10,000 bags of free chips by the end of the campaign.

Copyright © 2019, ABC Audio. All rights reserved.


TikTok video of Panera's frozen mac and cheese goes viral

RiverNorthPhotography/iStock(NEW YORK) -- A video of mac and cheese being prepared inside a kitchen at one Panera Bread location has quickly gained attention online.

Whether you go to Panera for the fresh baked breads, soup and seasonal salad or another item, like the popular mac and cheese, the menu at the fast-casual restaurant is understandably, prepared quickly.

The company states on their website that they "believe that good food, food you can feel good about, can bring out the best in all of us," but one former employee's recent social media post has caused some people to question that notion.

TikTok user @briannaraelenee (Brianna Ramirez) posted the video "how Panera prepares mac and cheese" on the music and lip dubbing social media platform with the caption "exposing Panera" set to a man laughing.

The shell-shaped pasta with creamy cheese sauce comes from the freezer in a vacuum sealed bag, gets submerged into boiling water, removed, opened and plated.

The comments from other TikTok users were split.

"That’s how most fast food restaurants prepare the food," one person said, alluding to the prep work so that the food can be served hot in an instant.

"I mean... it’s still good," another replied.

But others seemed insensed by the notion of flash-freezing items for consistent cookery.

"For the price this is dishonest from Panera, they are just a well designed McDonald’s with luxurious prices," someone wrote.

The company did not immediately respond to ABC News' request for comment, but earlier told The Washington Post, that they “confirmed the TikTok video’s authenticity.”

Panera Bread defended their product to The Washington Post and said the mac and cheese is, “made offsite with our proprietary recipe developed by our chefs.”

“It is shipped frozen to our bakery cafes — this allows us to avoid using preservatives which do not meet our clean standards,” the company said.

After the video went viral, the same TikTok user posted a series of videos in the face of the backlash to defend the practice of heating frozen food and delivered a tearful apology.

"I like my job, I'm really not trying to get fired," she said.

She shared the news on Twitter on Friday that she lost her job, and claimed it was because of the original post.

When someone replied asking how the restaurant found out, she said "it went viral on tik tok and ended up on the news where I live."

Panera has not commented on Ramirez's employment status.

Ramirez did not immediately respond to ABC News' request for comment.

Copyright © 2019, ABC Audio. All rights reserved.


China's popular education app is a 'surveillance device in your pocket,' advocacy group says 

apichon_tee/iStock(BEIJING) -- A wildly-popular app touted as an educational tool by the Chinese authorities may actually be used to digitally monitor its citizens, a new report from the Open Technology Fund and a German cybersecurity firm claims.

Xuexi Qiangguo, or "Study the Great Nation," has reportedly been downloaded more than 100 million times in China. It features quizzes about China's history, politics and more, as well as news articles about the Chinese Communist Party.

An audit of the Android version of the app, conducted by the Open Technology Fund (OTF) and the Berlin-based cybersecurity firm Cure53, found that the app could potentially be used to access personal data from the user.

"It’s spying on users in the sense that it's collecting a lot of information on users that it wouldn’t normally need," Sarah Aoun, the director of technology at the OTF, told ABC News. "There is no good reason that this app should be collecting all this information and sending it back to the servers."

In a statement announcing the findings of the audit, the OTF said the app "contains code that amounts to a backdoor to rooted devices, essentially granting complete administrator-level access to a user’s phone."

The OTF, which is an organization partially funded by the U.S. government that works to support internet privacy, security and more, said there is "no evidence of if or how exactly this access is being used could be identified."

Moreover, the audit found that the app "actively scans to find other apps that are running on the user’s device."

The OTF also alleges that the app "purposely" uses a "weak cryptographic algorithm in areas containing sensitive user data."

Aoun says this is especially interesting because "at the same time the app uses very strong anti-reversing techniques, it makes it very hard for someone to look into the code."

It also "collects and sends detailed app log reports on a daily basis, containing a wealth of user data and app activity," according to the OTF statement.

The lengthy Cure53 report concludes that "the application's functionality leads Cure53 to believe that violations of human rights are indeed taking place."

Aoun said the app essentially amounts to a "surveillance device in your pocket."

"The biggest concern is just how many people actually have this app. We’re talking about hundreds of millions of downloads," Aoun told ABC News. "The most concerning part is just the reach and the size of this surveillance device in your pocket."

China's State Council Information Office denied the app had the functions the report alleged to the Washington Post, which first reported the story, telling the outlet in a faxed statement: “We learned from those who run the Study the Great Nation app that there is no such thing as you have mentioned."

Copyright © 2019, ABC Audio. All rights reserved.


UAW increases strike pay for GM workers as negotiations continue 

JHVEPhoto/iStock(NEW YORK) -- The United Auto Workers executive board voted to increase the strike pay to $275 per week for General Motors workers as the strike against the Detroit automaker enters its fifth week with no clear end in sight.

In addition to increasing strike pay from $250 to $275, the union leaders also announced they were allowing members on strike to take on part-time jobs without reducing their strike pay as long as they continue to perform their picket duties.

“UAW members and their families are sacrificing for all of us,” Gary Jones, the president of the UAW, said in a statement Saturday announcing the wage increase.

“We are all standing together for our future," he added. "This action reflects the UAW commitment and solidarity to all of our members and their families who are taking a courageous stand together to protect our middle-class way of life.”

Previously, union workers who took on part-time jobs while on strike that paid more than the UAW strike wages would not be eligible to receive the strike pay.

"Every little bit more helps," Keondis Howell, a striking GM worker, told ABC News. "Two-fifty has barely been enough to put gas in the car and groceries on the table."

On Friday, UAW vice president Terry Dittes announced that a counterproposal to GM's latest offer had been submitted.

"If GM accepts and agrees to this group of proposals, we will have a Tentative Agreement," Dittes said in a letter to union members, adding that the tentative agreement will include "a review and approval of all language issues as well as the economic terms approved by your elected Bargaining Committee."

Approximately 49,000 union workers walked off their jobs on the night of Sept. 15, starting a nationwide strike at General Motors after a previous labor contract expired and negotiations over a new one fell apart.

Union leaders have argued that GM workers deserved a bigger slice of the company's profits, which they say have totaled $35 billion in North America over the last three years. Union members are calling for fair wages, saying for every $1 a GM employee made, CEO Mary Barra made $281.

The strike comes nearly a year after GM announced it was laying off 15 percent of its salaried workers and shuttering five plants in North America.

Last week, Barra met with union negotiators for the first time. Shortly after the UAW put out a statement accusing GM of attempting to "undermine the ongoing, good-faith efforts the UAW has made to end this strike."

GM has argued that the offer it presented to UAW workers "prioritizes employees, communities and builds a stronger future for all."

"It includes improved wages and health care benefits, over $7B in U.S. investments and 5,400 jobs," the company said in a tweet.

Copyright © 2019, ABC Audio. All rights reserved.


Woman shares tips on how she saved $100K before she turned 25

Pineapple Studio/iStock(NEW YORK) -- For many women in their 20s, saving money and being their own financial advocate can be daunting. And if they are living paycheck to paycheck, it can seem almost impossible to meet certain financial goals.

But 25-year-old Tori Dunlap says the idea of being financially independent isn’t as far-fetched as many women may think. Dunlap is destigmatizing the way millennial women take ownership of their finances after banking six figures fewer than three years out of college.

The 25-year-old knows more about finances than you may think.

Dunlap was featured in CNBC and The Cut for saving $100,000 in three years.

"The joke was always, 'As long as I do it the day before I turn 26, it still counts,'" she told ABC News' Good Morning America. "I was happy I came in actually nine months [prior] to my goal, so I was like 25 years old and 3 months when it happened."

Dunlap, who set the goal for herself three years ago, decided to do so after reading an article about someone doing the exact same thing.

"I crunched the numbers, did the math, and realized that would be possible for me. So it was a completely arbitrary goal that I set for myself," she said. "I thought if the other person can do it, maybe I can."

She used different strategies to save the money, including automating her savings so that $20 to $50 got put away every month, setting up an emergency fund and investing early in things like a ROTH IRA.

Dunlap grew up with parents who taught her the value of a dollar and helped guide her in any sort of financial decision. Whether it was saving up money to go see Annie The Musical or starting a vending machine business at age 9, she learned the importance of saving early on.

"I just saw my parents be really frugal. They not only said to be good with money, but they demonstrated how to be good with money," she said. "It’s really amazing that my parents gave me that gift of … here’s how to make money, here’s how to manage it and here’s how to run your business."

While Dunlap was able to save money and reach her goal quickly, she acknowledges that not everybody is like her and everybody has their own set of challenges that they face. Through her own planning and with help from her parents, she managed to graduate college without any debt -- an advantage she readily admits.

"It is a privilege that I not only went to college, but that I was able to go debt free. With a student loan crisis of over a trillion dollars in student debt, that is something that I really like to acknowledge," she said.

Now, after reaching her goal, she’s trying to help other women reach their financial goals with "Her First 100k," a community she founded for women to help guide them to financial success.

On her website, she advocates for women’s financial equality by helping them build wealth and know what they’re worth.

Dunlap teaches other women how to save and budget, pay off debt, have a money mindset, negotiate job offers/raises, price themselves as a creative and build their personal brand.

And though she’s not a licensed financial or career professional, many have turned to Dunlap for advice and taken her sessions at different events.

"I believe I was put on this earth to fight for women’s financial rights. So I don’t think we have any sort of equality, as people of a marginalized group," she said. "Whether that’s women, people of color, folks in the LGBT community, I don’t think you have any sort of equality until you have financial equality."

Here are three tips from Dunlap on how you, too, can save up money:

1. Invest early

“That's what grows your money,” she says. “That's what makes you wealthy. And what gives you opportunities, as far as your experiences in life, and how you want to live it.”

She also says that smart investing is particularly important for young women.

So we care about the pay gap a lot with women, and that's something we should continue to care about and talk about,” she said. “But the thing that we're not talking about is the investing gap, so women either wait to invest longer than men or don't invest at all.”

2. Get a side hustle

To earn some more money for your savings account, you may want to consider a side hustle.

It could be anything from turning your hobby into to a money-earning business or picking up a few hours a week giving rides or running errands for others.

3. Use the three-bucket budget rule

Dunlap uses what she calls the three-bucket budget rule to divvy up spending.

“The first bucket is reserved for living expenses,” she said. “The second for goals like retirement or home owning … those are the two most important buckets. And then anything left over goes into the third for the ‘fun stuff,’ like travel.”

Dunlap says she focuses on priority-based spending.

“[Figure] out what your priorities are in life, what really brings you joy,” she said.

Copyright © 2019, ABC Audio. All rights reserved.


Take a drive with a striking GM worker in the city where company was born

ABC News(FLINT, Mich.) -- For a month of Sundays, Keondis Howell has anxiously eyed two things: his deep freezer, and his savings. He’s had to ration both.

The General Motors worker, on the picket lines for over a month, now plans the whole week’s dinners ahead of time, strategizing leftovers for the meals his three children will have. They like pizza and french fries, but most nights he sticks with peanut butter and jelly sandwiches, or Ramen noodles, for himself.

As the GM nationwide strike grinds toward its fifth week, United Auto Workers are feeling the strain in what has become the longest walkout the company has faced in half a century.

Behind Howell’s picket line in Flint, Michigan -- where General Motors was born -- and across the country, the workers' unyielding stance hides the stress that the strike has put on many pocketbooks.

"I have to keep going, I gotta pay my bills, I gotta eat," he told ABC News. "My savings are almost spent; I’ve had to skim way down, and dig way into it. … I don’t have a lot longer to wait. I just don’t."

On a drive around the perimeter of the huge GM plant in Flint, striking workers stand like sentries at every gate, every hour of every day.

"That truck's in my blood," Howell told ABC News. "I take pride in General Motors. I put my all into what I do … it’s part of our identity. And now it’s like … they forgot about us. The ones that stood them up when they fell down. And we just want a thank you."

Howell has been a temporary worker for nearly four years -- and at the crux of what the prolonged picket line stands for. He is a third-generation GM worker: a point of deep pride.

Honking horns blare up and down Bristol Road to show solidarity with the UAW.

Outside, strikers sit on lawn chairs and under tents, with coolers full of bottled water. Local community members bring them brown-bag snacks. They’ve been in it for the long haul, but even that’s being tested now.

"It’s scary as hell," Howell said. He honks his own horn, raising his voice above it. "There is no room to say no, no room to negotiate, no room to bargain."

"People have spent decade after decade after decade doing this repetitive work, and it puts a beating on your body," he continued. "And you shouldn’t worry about how you’re going to pay for it, because the reason your body is getting beat up is the work you’re doing for this company that’s making billions off your back."

"We just want a piece of the pie that we helped create," he said.

On day 28 of the strike, as workers took to the streets for another "Solidarity Sunday" demonstration, UAW Vice President Terry Dittes thanked members for "holding the line."

"As you know, our issues our just," he said.

Chief among those issues is securing seniority, health care and higher wages for temp workers.

Talks between GM and the UAW union continued through the weekend even amid concerns negotiations have stagnated. Late Friday, the UAW sent yet another counterproposal to the company after several sharp exchanges of words.

Harsh missives were volleyed back and forth throughout the fourth week of the strike -- with both sides digging in.

"At every step of the way, GM has attempted to undermine the ongoing, good-faith efforts the UAW has made to end this strike," the UAW said in an official statement Friday. "The company’s strategy from day one has been to play games at the expense of workers."

Gerald Johnson, GM’s executive vice president of manufacturing, wrote Friday that they had advised the union: "It’s critical that we get back to producing quality vehicles for our customers."

A spokesperson for General Motors said the two sides continue to make progress, but a source close to the UAW told ABC News that the strategy seems to be to "literally starve members off the picket line as a way to leverage unfair concessions."

A source familiar with the ongoing negotiations told ABC News on Sunday that the two sides are "still pretty far apart" from reaching a deal, "unless a miracle happens."

In a sign of slight relief for workers like Howell, the union announced it would raise strike pay from $250 to $275 per week late Saturday.

"Every little bit more helps," Howell said. "Two-fifty has barely been enough to put gas in the car and groceries on the table."

Workers are also now allowed to look for part-time work, provided it does not interfere with their picket duties, of course. Howell’s frustration with the company has pushed him to start looking for other work, full-stop.

"This company has so little loyalty," he said. "It doesn’t feel like the same GM I grew up knowing. I might have to walk away … don’t want to, but I might have to."

Howell fears the strike’s stigma might make him less hireable by another company.

"None of us are expecting to be invited into another company with open arms," he said. "But I just want to work. That’s all I want. And I can’t afford to go back to school right now."

When asked what he wants, Howell said he still hopes to hear an apology from General Motors.

"We were wrong. And we’re sorry. We were wrong. You guys are right," Howell said of what he wants to hear. "We understand that we owed you better than we gave you. We want to get back to work."

"I feel like I have a voice now. And I don't want that to go away, because I should have always," he said.

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