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Friday
Nov122010

Overcrowded ERs Lead Hospitals to Adopt Online Reservation System

Photo Courtesy - Getty Images(NEW YORK) -- A new service called InQuickER allows patients to reserve emergency room visits online in non-emergency cases.  Participating hospitals say patients can wait at home instead of waiting in crowded hospital waiting rooms.

Dr. Kathleen Clem, chair of emergency medicine at Loma Linda University Medical Center in California, which recently implemented the new technology told MedPage Today, "Patients are just choosing where they wait.  They're waiting at home rather than in our waiting room."

Dr. Clem added that patients would not be "getting in line in  front of someone else."  Instead, patients using the service,  which costs $24.99, can make an appointment for an hour and a half to two hours ahead of time.  Patients would typically wait the same amount of time if they had gone the the ER waiting room.

Currently, about 15 hospitals and medical centers in Florida, California, Georgia, Alabama and Tennessee have licensed the InQuickER technology, reports MedPage.

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