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Entries in American Eagle Airlines (1)

Monday
Nov142011

Dept. of Transportation Issues First Ever Fine for Tarmac Delay

Hemera/Thinkstock(WASHINGTON) -- The U.S. Department of Transportation has announced that American Eagle Airlines became the first airline to be slapped with fines for violating the department’s three-hour limit for tarmac delays.

On May 29, 2011, 15 different American Eagle Airlines flights left 608 passengers sitting on the Chicago O’Hare International Airport tarmac for a total of 225 minutes -- 45 minutes beyond the limit.

For the violation, American Eagle Airlines has received a fine of $900,000 -- the largest fine to date in a consumer case not involving civil rights violation.

"A total of $650,000 must be paid within 30 days, and up to $250,000 can be credited for refunds, vouchers, and frequent flyer mile awards provided to the passengers on the 15 flights on May 29, as well as to passengers on future flights that experience lengthy tarmac delays of less than three hours," the DOT said in a statement Monday.

The rule, which was put in place in April 2010, states that any U.S. airlines operating with 30 or more passenger seats are prohibited from allowing their flights to remain on the tarmac for more than three hours without giving passengers an opportunity to deplane.

“We put the tarmac rule in place to protect passengers, and we take any violation very seriously,” explained U.S. Transportation Secretary Ray LaHood.  “We will work to ensure that airlines and airports coordinate their resources and plans to avoid keeping passengers delayed on the tarmac.”

And it seems to be working.  In Monday’s press release, the DOT notes that between May 2010 and April 2011, the larger U.S. airlines required to file tarmac delays reported 20 tarmac delays of more than three hours but less than four hours.  By comparison, during the 12 months before the rule took effect, these carriers had 693 tarmac delays of more than three hours, and 105 delays longer than four hours.

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