Entries in Crane Interiors (1)


Company Apologizes After Suspending Employee for Taking Call From Marine Son

Photo Courtesy - Getty Images(WOODBURY, Tenn.) -- A Tennessee company has rewritten office policy and apologized to a military mom-employee after suspending her for taking a cell phone call at work from her son in Afghanistan, where he is stationed as a Marine.

Crane Interiors of Woodbury suspended Teresa Danford for three days after she answered a call last Monday from Lance Cpl. Mark Rhyne. He has been in Afghanistan for seven months and only gets access to a satellite phone once a month.

Citing the use of phones at the factory as a safety issue, Crane Interiors, which makes marine upholstery, not only suspended Danford Tuesday but warned her that a repeat offense would result in termination. She was reportedly aware of the policy, arguing, however, that the company knew of her son's limited access to a phone.

Crane Interiors backtracked after the ensuing public outrage, issuing an apology. Crane Interior regrets the incident and has not only reinstated Danford's pay but instituted a special policy allowing employees to take calls from military personnel serving overseas, Human Resources Manager Larry Officer said.

Under the new policy, employees will have to inform their supervisors that they have relatives or loved ones in the military and will have to take calls off the factory floor.

When asked if it would be safe for Danford to take such a call now without risk, Officer said, "Definitely."

Back at work this week, Danford reportedly said she is comfortable with the new procedures.

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